{"id":189,"date":"2020-08-08T06:04:18","date_gmt":"2020-08-08T06:04:18","guid":{"rendered":"https:\/\/themes.jibdara.com\/paxeta\/?page_id=189"},"modified":"2022-04-12T14:05:42","modified_gmt":"2022-04-12T14:05:42","slug":"faqs","status":"publish","type":"page","link":"https:\/\/themes.envytheme.com\/pexata\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"189\" class=\"elementor elementor-189\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-33416ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"33416ef\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4bb828b\" data-id=\"4bb828b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-333bdc9 elementor-widget elementor-widget-FAQ\" data-id=\"333bdc9\" data-element_type=\"widget\" data-widget_type=\"FAQ.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n        <div class=\"faq-area ptb-100\">\r\n            <div class=\"container\">\r\n                <div class=\"tab faq-accordion-tab\">\r\n                    <ul class=\"tabs d-flex flex-wrap justify-content-center\">\r\n                                                                                <li><a href=\"#\"><i class='bx bx-flag'><\/i> <span>Getting Started<\/span><\/a><\/li>\r\n                                                                                <li><a href=\"#\"><i class='bx bxs-badge-dollar'><\/i> <span>Pricing &amp; Planes<\/span><\/a><\/li>\r\n                                                                                <li><a href=\"#\"><i class='bx bx-shopping-bag'><\/i> <span>Sales Question<\/span><\/a><\/li>\r\n                                                                                <li><a href=\"#\"><i class='bx bx-book-open'><\/i> <span>Usage Guides<\/span><\/a><\/li>\r\n                                                                                <li><a href=\"#\"><i class='bx bx-info-circle'><\/i> <span>General Guide<\/span><\/a><\/li>\r\n                                            <\/ul>\r\n\r\n                    <div class=\"tab-content\">\r\n                                                    <div class=\"tabs-item\">\r\n                                <div class=\"faq-accordion\">\r\n                                    <ul class=\"accordion\">\r\n                                                                                                                            <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      Is paxeta.com actually free?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>Yes, paxeta.com is completely free to use. There are no pricing models nor derivatives, and the features available now will remain free going forward! Read more information about our <a href=\"#\">free analytics service here<\/a>.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      Where can I find my Game Key and Secret Key?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>You can access your Game Key and Secret Key by clicking the \u201cGame settings\u201d gear icon and look for them in the \u201cGame information\u201d panel.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      What time zone does paxeta use? Can I change it?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>By default the tool is set to GMT +1 but you can always change the timezone of all dashboards by opening your user profile settings and clicking on the Locale settings panel.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      How do I export my game data?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>If you are a Game or Studio admin you can export your data by clicking the \u201cGame settings\u201d gear icon, followed by accessing the \u201cExport data\u201d panel.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      How long do you retain data for my game?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>We provide user data storage for a maximum of 12 months and you will always be able to visualize metrics from the day you begin sending data to our servers. Downloading your raw data is only available from present to the past 6 months.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                            <\/ul>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"tabs-item\">\r\n                                <div class=\"faq-accordion\">\r\n                                    <ul class=\"accordion\">\r\n                                                                                                                            <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      Is paxeta.com actually free?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>Yes, paxeta.com is completely free to use. There are no pricing models nor derivatives, and the features available now will remain free going forward! Read more information about our <a href=\"#\">free analytics service here<\/a>.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      Where can I find my Game Key and Secret Key?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>You can access your Game Key and Secret Key by clicking the \u201cGame settings\u201d gear icon and look for them in the \u201cGame information\u201d panel.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      What time zone does paxeta use? Can I change it?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>By default the tool is set to GMT +1 but you can always change the timezone of all dashboards by opening your user profile settings and clicking on the Locale settings panel.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      How do I export my game data?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>If you are a Game or Studio admin you can export your data by clicking the \u201cGame settings\u201d gear icon, followed by accessing the \u201cExport data\u201d panel.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      How long do you retain data for my game?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>We provide user data storage for a maximum of 12 months and you will always be able to visualize metrics from the day you begin sending data to our servers. Downloading your raw data is only available from present to the past 6 months.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                            <\/ul>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"tabs-item\">\r\n                                <div class=\"faq-accordion\">\r\n                                    <ul class=\"accordion\">\r\n                                                                                                                            <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      Is paxeta.com actually free?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>Yes, paxeta.com is completely free to use. There are no pricing models nor derivatives, and the features available now will remain free going forward! Read more information about our <a href=\"#\">free analytics service here<\/a>.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      Where can I find my Game Key and Secret Key?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>You can access your Game Key and Secret Key by clicking the \u201cGame settings\u201d gear icon and look for them in the \u201cGame information\u201d panel.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      What time zone does paxeta use? Can I change it?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>By default the tool is set to GMT +1 but you can always change the timezone of all dashboards by opening your user profile settings and clicking on the Locale settings panel.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      How do I export my game data?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>If you are a Game or Studio admin you can export your data by clicking the \u201cGame settings\u201d gear icon, followed by accessing the \u201cExport data\u201d panel.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      How long do you retain data for my game?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>We provide user data storage for a maximum of 12 months and you will always be able to visualize metrics from the day you begin sending data to our servers. Downloading your raw data is only available from present to the past 6 months.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                            <\/ul>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"tabs-item\">\r\n                                <div class=\"faq-accordion\">\r\n                                    <ul class=\"accordion\">\r\n                                                                                                                            <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      Is paxeta.com actually free?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>Yes, paxeta.com is completely free to use. There are no pricing models nor derivatives, and the features available now will remain free going forward! Read more information about our <a href=\"#\">free analytics service here<\/a>.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      Where can I find my Game Key and Secret Key?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>You can access your Game Key and Secret Key by clicking the \u201cGame settings\u201d gear icon and look for them in the \u201cGame information\u201d panel.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      What time zone does paxeta use? Can I change it?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>By default the tool is set to GMT +1 but you can always change the timezone of all dashboards by opening your user profile settings and clicking on the Locale settings panel.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      How do I export my game data?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>If you are a Game or Studio admin you can export your data by clicking the \u201cGame settings\u201d gear icon, followed by accessing the \u201cExport data\u201d panel.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      How long do you retain data for my game?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>We provide user data storage for a maximum of 12 months and you will always be able to visualize metrics from the day you begin sending data to our servers. Downloading your raw data is only available from present to the past 6 months.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                            <\/ul>\r\n                                <\/div>\r\n                            <\/div>\r\n                                                    <div class=\"tabs-item\">\r\n                                <div class=\"faq-accordion\">\r\n                                    <ul class=\"accordion\">\r\n                                                                                                                            <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      Is paxeta.com actually free?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>Yes, paxeta.com is completely free to use. There are no pricing models nor derivatives, and the features available now will remain free going forward! Read more information about our <a href=\"#\">free analytics service here<\/a>.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      Where can I find my Game Key and Secret Key?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>You can access your Game Key and Secret Key by clicking the \u201cGame settings\u201d gear icon and look for them in the \u201cGame information\u201d panel.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      What time zone does paxeta use? Can I change it?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>By default the tool is set to GMT +1 but you can always change the timezone of all dashboards by opening your user profile settings and clicking on the Locale settings panel.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      How do I export my game data?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>If you are a Game or Studio admin you can export your data by clicking the \u201cGame settings\u201d gear icon, followed by accessing the \u201cExport data\u201d panel.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                                    <li class=\"accordion-item\">\r\n                                                <a class=\"accordion-title\" href=\"javascript:void(0)\">\r\n                                                    <i class='bx bx-chevron-down'><\/i>\r\n                                                                                                      How long do you retain data for my game?                                                <\/a>\r\n                \r\n                                                <div class=\"accordion-content\">\r\n                                                                                                        <p>We provide user data storage for a maximum of 12 months and you will always be able to visualize metrics from the day you begin sending data to our servers. Downloading your raw data is only available from present to the past 6 months.<\/p>\r\n                                                <\/div>\r\n                                            <\/li>\r\n                                                                            <\/ul>\r\n                                <\/div>\r\n                            <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n\r\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-8d88e82 elementor-section-full_width subscribe-area pb-100 elementor-section-height-default elementor-section-height-default\" data-id=\"8d88e82\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8cd2b92\" data-id=\"8cd2b92\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42ebb08 elementor-widget elementor-widget-Paxeta_Newsletter\" data-id=\"42ebb08\" data-element_type=\"widget\" data-widget_type=\"Paxeta_Newsletter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n        <div class=\"container\">\r\n            <div class=\"subscribe-inner ptb-100 jarallax\" data-jarallax='{\"speed\": 0.3}' style=\"background-image:url(https:\/\/themes.envytheme.com\/pexata\/wp-content\/uploads\/2022\/04\/subscribe-bg.jpg);\">\r\n                                    <span class=\"sub-title\">Get Updates<\/span>\r\n                                <h2>Paxeta Newsletter<\/h2>\r\n\r\n                <form class=\"newsletter-form\" method=\"post\" action=\"https:\/\/themes.envytheme.com\/pexata\/?na=s\" onsubmit=\"return newsletter_check(this)\">\r\n                    <label><i class=\"flaticon-null-1\"><\/i><\/label>\r\n                    <input type=\"email\" class=\"input-newsletter\" placeholder=\"Enter your email address\" name=\"ne\" required\/>\r\n                                            <button type=\"submit\" class=\"default-btn\">Subscribe Now<\/button>\r\n                                        <div id=\"validator-newsletter\" class=\"form-result\"><\/div>\r\n                <\/form>\r\n            <\/div>\r\n        <\/div>\r\n    \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Getting Started Pricing &amp; Planes Sales Question Usage Guides General Guide Is paxeta.com actually free? Yes, paxeta.com is completely free to use. There are no pricing models nor derivatives, and the features available now will remain free going forward! Read more information about our free analytics service here. Where can I find my Game Key <\/p>\n","protected":false},"author":1,"featured_media":613,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/themes.envytheme.com\/pexata\/wp-json\/wp\/v2\/pages\/189"}],"collection":[{"href":"https:\/\/themes.envytheme.com\/pexata\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/themes.envytheme.com\/pexata\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/themes.envytheme.com\/pexata\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/themes.envytheme.com\/pexata\/wp-json\/wp\/v2\/comments?post=189"}],"version-history":[{"count":4,"href":"https:\/\/themes.envytheme.com\/pexata\/wp-json\/wp\/v2\/pages\/189\/revisions"}],"predecessor-version":[{"id":736,"href":"https:\/\/themes.envytheme.com\/pexata\/wp-json\/wp\/v2\/pages\/189\/revisions\/736"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/themes.envytheme.com\/pexata\/wp-json\/wp\/v2\/media\/613"}],"wp:attachment":[{"href":"https:\/\/themes.envytheme.com\/pexata\/wp-json\/wp\/v2\/media?parent=189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}